Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of gloryhairsales.com (the "Site"). This Site is owned and operated by Glory Hair. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
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Intellectual Property
All content published and made available on our Site is the property of Glory Hair and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
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User Contributions
Users may post the following information on our Site:
- Items for sale;
- Photos;
- Videos; and
- Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
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Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
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Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
- Wigs;
- Hair extensions; and
- Hair accessories.
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The following services are available on our Site:
- Wig installs;
- Crochet braids install;
- Hair braiding and twisting;
- Hair coloring;
- Natural hair care; and
- Starter dreads install, microloc install, dread maintenance.
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The services will be paid for in full upon the completion of the service. These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
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User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.
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Payments
We accept the following payment methods on our Site:
- Credit Card;
- PayPal;
- Debit; and
- Klarna.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
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Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following
methods:
- Standard delivery by USPS. Delivery takes 5 - 7 business days.; or
- Rush delivery by USPS. Delivery takes 1-3 business days..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays. You will be required to pay delivery charges in addition to the price for the goods you purchase. If you purchase goods from us for delivery to a destination outside the United States your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
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Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good does not match description;
- Good is the wrong size;
- Purchaser changed their mind; or
- Good does not meet the purchaser's expectations.
Refunds do not apply to the following goods:
- sale items;
- eye lashes;
- hair bonnets; and
- custom wigs made with customer provided hair.
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Refunds for Services
We provide refunds for services sold on our Site as follows:
- Services can only be refunded if they were not up to the standard of what was requested or the
wrong service was performed. Deposits for services will be fully refunded if the services are
cancelled at least 48 hours before the services were scheduled to be provided.
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Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that was included in your package. Go to your nearest post
office and pay the necessary postage.
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Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these
Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms
and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
between these Terms and Conditions and that legislation, the mandatory provisions of the legislation
will apply.
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Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not
responsible for the content, policies, or practices of any third party website or service linked to on our
Site. It is your responsibility to read the terms and conditions and privacy policies of these third party
websites before using these sites.
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Limitation of Liability
Glory Hair and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable
for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of
the Site.
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Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Glory Hair and
our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses,
damages, liabilities and expenses including legal fees arising out of your use of our Site or your
violation of these Terms and Conditions.
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Applicable Law
These Terms and Conditions are governed by the laws of the State of Maryland.
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Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
Terms and Conditions will still be considered valid.
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Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with
the law and to reflect any changes to the way we operate our Site and the way we expect users to
behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a
notice on our Site.
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Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(443) 889-9382
7661 Arundel Mills Blvd #1189 Hanover, MD 21076